Privacy

Privacy Policy

This policy explains what information MaistarChem collects through this website, why we use it, and the choices available to you.

Last updated: September 3, 2026

Information we collect

When you submit an inquiry or supplier application, we may collect your name, business email, company, country or region, telephone number, website, product interests, expected quantity, application details, and the message you provide. Our hosting and security providers may also process basic technical records such as IP address, browser type, request time, and referring page.

How we use information

We use this information to respond to requests, provide product or technical information, evaluate supplier opportunities, maintain website security, prevent abuse, and improve our services. We do not sell personal information.

Sharing and service providers

Information may be handled by providers that support website hosting, email delivery, security, and business communications. We share only what is reasonably necessary for those services or when required by applicable law.

Retention and security

We retain inquiry information only for as long as reasonably needed for the business relationship, recordkeeping, security, or legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure.

Your choices and rights

You may ask to access, correct, or delete personal information you submitted, or object to certain uses, subject to applicable law and legitimate recordkeeping needs. You may also choose not to submit optional information.

Cookies and external links

This site may use essential storage for language preferences and security. Links to third-party services, such as WhatsApp, are governed by those services’ own privacy terms.

Updates and contact

We may update this policy when our website or practices change. For privacy questions or requests, contact maistarchem@163.com.